Frequently Asked Questions
Why does the top of my candle look frosted?
‘Frosting’ or ‘Blooming’ is a common occurrence in natural wax candles (Moon & Glow candles are made using 100% soy wax). Many factors can influence this, including temperature changes.
Rest assured, this is purely cosmetic and does not affect the quality of your candle in any way.
Happy burning!
What are your candles made of?
100% Soy wax
Natural fibre (cotton/paper) braided wicks
Essential oils, or phthalate/paraben-free fragrance oils *
* We always clearly list whether a candle is scented naturally (essential oils), or with fragrance oils. See individual product descriptions for this information.
Reusable vessels
Gemstones and/or botanicals to adorn your new candle
Where do you ship?
Flat rate shipping is available within Canada and the United States, with additional shipping options coming soon.
Do you take custom orders?
Currently we do not accept orders for custom oils, candles, or other creations. This service is only available through our wholesale/stockist program.
However, if you have a scent suggestion you’d like to see from Moon & Glow, feel free to contact us on Instagram, Facebook, or by email to get in touch!